Customer Service Representative

This job has been Expired
  • Post Date: April 20, 2019
  • Applications 4
  • Views 167
Jobss Overview

We are New Zealand wide company specialising in Food service. We supply Cafes, Restaurants, Hotels, Manufacturers, Retailers, Distributors and exporters nationwide with a broad selection of imported and locally manufactured food products. Our core product areas are across dry, frozen and chilled departments.

We are very high growth company, and has great plans for the New Zealand food service market. Our philosophy ensures that we come to work every day to make a difference to the lives of the people we deal with.

Our Auckland branch has an opportunity for one Customer Service positions (one full-time and one part-time) within our Customer Service division. The hours will be mainly in the evening estimated between 2pm – midnight. There will also be a shift on Sunday.

We require a focused, thorough and motivated individual who enjoys all aspects of customer service duties along with an emphasis on ensuring quality standards are maintained throughout the customer service process.

Key Duties may include but are not limited to:

•Receiving orders via Phone, fax, email, website and entering into the ERP system.

•Discussing product options with customers.

•Up-selling product lines.

•Key customer support services.

•Preparation of quotations.

•Assisting with administrative duties.

The successful applicant will possess the following skills, qualities and attributes:

•Excellent reading, writing, and arithmetic skills required – English language.

•Excellent and confident phone manner.

•Intermediate-Excellent computer skills – proficiency in all Microsoft basic applications.

•Current full NZ drivers license.

•Basic Time management skills are necessary.

•Attention to detail.

•Oral Expression – The ability to communicate information and ideas in speaking so others will understand.

•Oral Comprehension – The ability to listen to and understand information and ideas presented through spoken words and sentences.

Prior NZ experience within this field is essential. Knowledge of basic food ingredients is essential.

Candidates must have NZ citizenship, residency or a valid work permit with 1+ years left.

Job Detail
  • Offerd Salary$25,000 - $35,000
  • Career LevelEntry Level
  • ExperienceLess than 1 Year
  • GenderAny
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